Merits Moorebank Warehouse Relocation

As part of our commitment to enhancing our services and creating efficiencies within our business operations, we are excited to announce that the Merits warehouse will be relocating from Moorebank to a new facility at Eastern Creek.

Effective 11^th March 2024, the new address for the Merits warehouse will be:

K Care Healthcare Solutions
2 Shale Place
Eastern Creek, NSW 2766

Please note that this facility is also the sales, manufacturing, and distribution site for K Care Healthcare Solutions in New South Wales.

This strategic move aims to create operational efficiencies within our business, ultimately leading to improved support and services for our valued customers. We believe the new location will provide a more streamlined process, ensuring you receive your orders promptly and experience minimal disruption.

We want to reassure you that despite the location change, the dedicated team at Merits remains unchanged. You can continue to reach out to them using the same email addresses and contact numbers. 
Our commitment to providing excellent service and support for the Merits range of products remains unwavering.

We commence the warehouse transition process on Monday, 4th March. Our extensive transition planning aims to minimise service disruption, and we appreciate your patience while undertaking this critical business move.

We understand that changes like these can raise questions, and we are here to address any concerns you may have. Please feel free to reach out to our customer service team (customerservice@kcare.com.au), who will be more than happy to assist you.

We sincerely appreciate our continued partnership and look forward to serving you even better from our new location. 
Thank you for your understanding and support as we enhance our capabilities to benefit our valued customers.